Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a request for Commlink6 Bugs using the options provided.
Char-Gen problem
Please give a summary that describes how to reproduce the problem.
Have you made sure, that you are using the latest version of Commlink?
Required fields are marked with an asterisk*
{"xsrfToken":"0e768d804099e2a70f53347f020d0f210131f7b7_lout","branding":{"id":"18","key":"commbug","name":"Commlink6 Bugs","portalBaseUrl":"/servicedesk/customer/portal/18","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/18/9","theme":{"headerBGColor":"#1e0811","headerLinkColor":"#ffffff","headerLinkHoverColor":"#421527","headerLinkHoverBGColor":"#421527","headerBadgeColor":"#421527"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"-","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim RPGFramework Support","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"-","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/acda8a6b-aa68-4430-b730-9dd8399fe86f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDUyZjE1Yi0wOTljLTQyMzktODMwMi0wODRiMmUzYjhjZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFjZGE4YTZiLWFhNjgtNDQzMC1iNzMwLTlkZDgzOTlmZTg2ZiI6WyJyZWFkIl19LCJleHAiOjE3ODA3ODY1NzcsIm5iZiI6MTc4MDc4NTk3N30.fO2K9sQYKgNGBtNOoA1xumKCPCynEx8WwCU2RGgjaCk&client=8052f15b-099c-4239-8302-084b2e3b8cfe&height=300&mode=fit","bannerMediaApiFileId":"acda8a6b-aa68-4430-b730-9dd8399fe86f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"18","key":"commbug","projectId":10035,"serviceDeskId":18,"name":"Commlink6 Bugs","description":"<p>Welcome! You can raise a request for Commlink6 Bugs using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/18","reqTypes":[{"id":"10071","name":"Char-Gen problem","descriptionHtml":"<p>Have you made sure, that you are using the latest version of Commlink?</p>","callToAction":"Char-Gen problem","introHtml":"<p>Please give a summary that describes how to reproduce the problem.</p>","icon":10574,"iconUrl":"https://rpgframework.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10574","groups":[29],"key":""},{"id":"10072","name":"Cloud/Account problem","descriptionHtml":"","callToAction":"Cloud/Account problem","introHtml":"<p>Everything related to accessing cloud services with your account, including synchronizing characters</p>","icon":10304,"iconUrl":"https://rpgframework.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[29],"key":""},{"id":"10070","name":"License problem","descriptionHtml":"","callToAction":"License problem","introHtml":"<p>If you experience problems regarding your licenses, this is where you get help.</p>","icon":10323,"iconUrl":"https://rpgframework.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10323","groups":[29],"key":""}],"reqGroups":[{"id":29,"name":"General"}],"orderMapping":{"29":[10070,10071,10072]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f209c789-011e-3d4f-8e37-2149344b0562","appLinkName":"System Confluence","appLinkUrl":"https://rpgframework.atlassian.net/wiki","spaceKey":"COM6","spaceName":"CommLink6","spaceUrl":"https://rpgframework.atlassian.net/wiki/spaces/COM6","isServer":false},"labels":[],"projectKey":"COMMBUG","serviceDeskId":18,"kbLinkDomainURLs":["https://rpgframework.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"COMMBUG","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDUyZjE1Yi0wOTljLTQyMzktODMwMi0wODRiMmUzYjhjZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTEyNjk0NzE5NDYiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4MDc4NzE3NywibmJmIjoxNzgwNzg1OTc3LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.2pd-pYfo0pprHpPQj7Rsf1tsuY8jSIkyzbksMQRkTKs","targetCollection":"upload-user-collection--1269471946","endpointUrl":"https://api.media.atlassian.com","clientId":"8052f15b-099c-4239-8302-084b2e3b8cfe","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":10071,"projectId":10035,"issueType":{"id":"10071","name":"Char-Gen problem"},"form":{"name":"Char-Gen problem","descriptionHtml":"<p>Have you made sure, that you are using the latest version of Commlink?</p>","callToAction":"Char-Gen problem","intro":"<p>Please give a summary that describes how to reproduce the problem.</p>","instructions":"<p>Have you made sure, that you are using the latest version of Commlink?</p>","icon":10574,"iconUrl":"https://rpgframework.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10574","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10125","fieldConfigId":"10257","label":"Problem Category","description":"What kind of problem is this?","descriptionHtml":"<p>What kind of problem is this?</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10363","label":"User interface (Layout, visibility ...)","selected":false,"children":[]},{"value":"10379","label":"Invalid behaviour","selected":false,"children":[]},{"value":"10364","label":"Incorrect data","selected":false,"children":[]},{"value":"10365","label":"Miscalculation","selected":false,"children":[]},{"value":"10366","label":"Character export (PDF, JSON ...)","selected":false,"children":[]},{"value":"10367","label":"Other","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10126","fieldConfigId":"10258","label":"Situation","description":"When does this happen?","descriptionHtml":"<p>When does this happen?</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10368","label":"In the creation assistant","selected":false,"children":[]},{"value":"10369","label":"In creation mode, after leaving the assistant","selected":false,"children":[]},{"value":"10370","label":"In creation mode, after reopening a saved character","selected":false,"children":[]},{"value":"10371","label":"In career mode","selected":false,"children":[]},{"value":"10377","label":"Anytime","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10127","fieldConfigId":"10259","label":"Creation Rules","description":"If the problem happens while creating a character (not advancing it), which rules for character creation did you use?","descriptionHtml":"<p>If the problem happens while creating a character (not advancing it), which rules for character creation did you use?</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10372","label":"Priority / Sum2Ten","selected":false,"children":[]},{"value":"10373","label":"Point Buy","selected":false,"children":[]},{"value":"10374","label":"Karma","selected":false,"children":[]},{"value":"10375","label":"Lifepath","selected":false,"children":[]},{"value":"10378","label":"No Rules","selected":false,"children":[]},{"value":"10376","label":"It happens for all creation rules","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10128","fieldConfigId":"10260","label":"Version","description":"Commlink version you had this problem","descriptionHtml":"<p>Commlink version you had this problem</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10606","label":"1.12.1","selected":true,"children":[]},{"value":"10607","label":"1.12.0","selected":false,"children":[]},{"value":"10573","label":"1.11.0","selected":false,"children":[]},{"value":"10540","label":"1.10.0","selected":false,"children":[]},{"value":"10507","label":"1.9.1","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/18/create/10071","requestValidateBaseUrl":"/servicedesk/customer/portal/18/validate/10071","calendarParams":{"firstDay":0,"date":"2026-06-07T00:46:17+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f209c789-011e-3d4f-8e37-2149344b0562","appLinkName":"System Confluence","appLinkUrl":"https://rpgframework.atlassian.net/wiki","spaceKey":"COM6","spaceName":"CommLink6","spaceUrl":"https://rpgframework.atlassian.net/wiki/spaces/COM6","isServer":false},"labels":[],"projectKey":"COMMBUG","serviceDeskId":18,"kbLinkDomainURLs":["https://rpgframework.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDUyZjE1Yi0wOTljLTQyMzktODMwMi0wODRiMmUzYjhjZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTEyNjk0NzE5NDYiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4MDc4NzE3NywibmJmIjoxNzgwNzg1OTc3LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.2pd-pYfo0pprHpPQj7Rsf1tsuY8jSIkyzbksMQRkTKs","targetCollection":"upload-user-collection--1269471946","endpointUrl":"https://api.media.atlassian.com","clientId":"8052f15b-099c-4239-8302-084b2e3b8cfe","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":2,"updated":"2025-10-19T15:54:43.550838925Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10071],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Chargen Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"e00c7d55-bf04-493c-918e-53ec017d2532"},"layout":[{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"938028d5-0e35-41b9-b2d6-ccd070da347f"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"89f1ce38-167b-46e9-86c0-f7f6d94801c1"}},{"type":"paragraph","content":[]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"5d638977-4e8c-44b8-a77e-1f1941f86237"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]}]}],"conditions":{"10":{"i":{"co":{"cIds":{"13":["1","2","3"]}}},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"name":"Desktop OS","conditions":["10"]},"2":{"conditions":[]}},"questions":{"11":{"type":"cd","label":"Application Type","description":"Which \"flavour\" of Commlink are you using (on mobile devices, pick \"Binary\")","validation":{"rq":false},"choices":[{"id":"3","label":"Updater","other":false},{"id":"1","label":"Interpreted","other":false},{"id":"2","label":"Binary","other":false}],"questionKey":""},"12":{"type":"cl","label":"Version","description":"Version","validation":{"rq":true},"choices":[{"id":"26","label":"1.12.1","other":false},{"id":"27","label":"1.12.0","other":false},{"id":"25","label":"1.10.0","other":false}],"questionKey":"VERSION"},"13":{"type":"cd","label":"Operating System","description":"What type of operating system are you using?","validation":{"rq":true},"choices":[{"id":"1","label":"Windows","other":false},{"id":"2","label":"Mac OS X","other":false},{"id":"3","label":"Linux","other":false},{"id":"4","label":"Android","other":false},{"id":"5","label":"iOS","other":false}],"questionKey":"OSType-1"}}},"uuid":"e00c7d55-bf04-493c-918e-53ec017d2532"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":2,"updated":"2025-10-19T15:54:43.550838925Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10071],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Chargen Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"e00c7d55-bf04-493c-918e-53ec017d2532"},"layout":[{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"938028d5-0e35-41b9-b2d6-ccd070da347f"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"89f1ce38-167b-46e9-86c0-f7f6d94801c1"}},{"type":"paragraph","content":[]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"5d638977-4e8c-44b8-a77e-1f1941f86237"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]}]}],"conditions":{"10":{"i":{"co":{"cIds":{"13":["1","2","3"]}}},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"name":"Desktop OS","conditions":["10"]},"2":{"conditions":[]}},"questions":{"11":{"type":"cd","label":"Application Type","description":"Which \"flavour\" of Commlink are you using (on mobile devices, pick \"Binary\")","validation":{"rq":false},"choices":[{"id":"3","label":"Updater","other":false},{"id":"1","label":"Interpreted","other":false},{"id":"2","label":"Binary","other":false}],"questionKey":""},"12":{"type":"cl","label":"Version","description":"Version","validation":{"rq":true},"choices":[{"id":"26","label":"1.12.1","other":false},{"id":"27","label":"1.12.0","other":false},{"id":"25","label":"1.10.0","other":false}],"questionKey":"VERSION"},"13":{"type":"cd","label":"Operating System","description":"What type of operating system are you using?","validation":{"rq":true},"choices":[{"id":"1","label":"Windows","other":false},{"id":"2","label":"Mac OS X","other":false},{"id":"3","label":"Linux","other":false},{"id":"4","label":"Android","other":false},{"id":"5","label":"iOS","other":false}],"questionKey":"OSType-1"}}},"uuid":"e00c7d55-bf04-493c-918e-53ec017d2532"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}